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Customer Support |
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| Lĩnh vực |
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Hỗ trợ khách hàng |
| Yêu cầu: |
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J.O.O.M Solutions Co., Ltd (JOOM) specializes in IT area which focuses on three main streams including internet outsourcing, ecommerce solution and open source development. We are committed to hiring the best, most enthusiastic team of talented individuals in the industry. If you are interested in becoming part of J.O.O.M Solutions Co., Ltd we invite you to consider the following opportunity: Customer Support.
OVERVIEW
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This is a fantastic opportunity to interact with customers in world-wide market. We look for enthusiasm and want to hire Customer Support who loves dealing with customers.
QUALIFICATIONS:
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1. Great command of English: equivalent to 6.0 IELTS or 530 TOEFL, excellent writing skill is essential.
2. Familiar with mailing applications (Outlook Express, Microsoft Outlook) and web mails (Yahoo, Gmail…)
3. Experience online practices. Familiar with correspondence via email and online customer services (Forum, Ticket support systems…) a plus.
4. Strong communication and interpersonal skills are required.
5. Ability to build business in a wide-open market.
6. Media sales experience with a mix of online and offline a plus. |
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Mô tả công việc : |
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RESPONSIBILITIES & JOB DESCRIPTIONS:
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1. Responsible for answering pre-sale inquiries, providing necessary advice regarding our products and service
2. Provide timely and helpful follow-ups to all inquiries from present customers
3. Coordinate closely with internal working teams for products’ updates or feature requests.
4. Draft and maintain newsletters on a routine base to update our customers on major events
5. Evaluate and propose initiatives on sales, marketing and business development
6. Must be passionate about the online space and have a detailed working knowledge.
7. Must be extremely effective at initiating contacts with potential customers. Having strong presentation skills to close the sale is a plus. |
Quyền lợi/Triển vọng: |
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BONUS & SALARY :
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- Very competitive
- Joom Solutions Co., Ltd is an equal opportunity employer.
- In return for your talents, you will receive a competitive benefits package. |
| Hồ sơ gồm có: |
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APPLICATION FORMS
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- Letter of Application
- Curriculum Vitae
- Scanned English Certificates and other relevant documents (if any) |
| Ghi chú |
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Please kindly send us your CV via: http://www.joom.vn/job-apply.html
Closing date for application: 30 November 2009.
Short listed candidates will be contacted via email or phone. |
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Thời gian làm việc: |
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Toàn thời gian |
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Yêu cầu trình độ: |
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Đại học |
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Nơi làm việc: |
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Hà Nội |
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Số lượng / chỉ tiêu: |
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5 |
| Ngày đăng tin: |
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09 - 10 - 2009 |
| Nhận hồ sơ đến hết ngày
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30 - 11 - 2009 |
| Lương
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400 - 600 (USD) |
| Nơi nhận hồ sơ: |
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J.O.O.M SOLUTIONS CO.,LTD
Suite 3005 - 30th Floor - 34T Trung Hoa Nhan Chinh
Please kindly send us your CV via: http://www.joom.vn/job-apply.html
Tel: 0121.848.3668 or 84-4-22212820
(At: Ms. Nguyen Thi Truong) |
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| Số lần xem tin: |
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567 |
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Tỉnh / Thành: |
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Hà Nội |
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Địa chỉ: |
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Tầng 8 – 249 Thụy Khuê – Quận Tây Hồ - Hà nội |
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Website: |
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www.joom.vn |
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Tên người liên hệ: |
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Contact HR Department |
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Số Điện thoại: |
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84-4-22212820 |
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Fax: |
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Email: |
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Email không hiễn thị |
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